Payments
A one-stop-payment for your tickets, addons, merchandise, membership fees and more!
Read our FAQs below for your convenience.
Frequently-Asked Questions
Frequently-Asked Questions
No-Refund Policy
All purchases and payments are non-refundable. It means that once your payment has been processed, it cannot be refunded by cash.
In case of a force majeure, refunds using vouchers can be issued, which can be used to any events or activities of the organization. For merchandises and other services, refunds are subject for review.
You can reach out our Finance team via finance@jpcsmapua.org for further inquiries.
In case of a force majeure, refunds using vouchers can be issued, which can be used to any events or activities of the organization. For merchandises and other services, refunds are subject for review.
You can reach out our Finance team via finance@jpcsmapua.org for further inquiries.
What is No-Show Policy?
No-Show policy is implemented once a registrant did not attend to the event he/she registered. Paid event tickets and their addons are non-refundable and it cannot be converted into credits.
You can reach out our Finance team via finance@jpcsmapua.org for further inquiries.
You can reach out our Finance team via finance@jpcsmapua.org for further inquiries.
What is an inactive participant?
Inactive Participant are attendees who acquired less than 60 minutes of the webinar/seminar. These participants are ineligible for claiming their e-Certificates.
The organization maintains its credentials and quality of service by enforcing strict measures with regards to the release of e-Certificates.
Contact us info@jpcsmapua.org for further assistance.
The organization maintains its credentials and quality of service by enforcing strict measures with regards to the release of e-Certificates.
Contact us info@jpcsmapua.org for further assistance.
Do you issue an Official Receipt?
Currently, our Finance team will send you an Acknowledgement Receipt once your payment has been processed. It usually takes 24-48 hours depending on the availability of the team.
For your peace of mind, the team will reply to your email address you entered in the payment form once they received your payment.
For further inquiries, you can contact finance@jpcsmapua.org.Alternatively, you can contact us via info@jpcsmapua.org and Facebook Messenger
For your peace of mind, the team will reply to your email address you entered in the payment form once they received your payment.
For further inquiries, you can contact finance@jpcsmapua.org.Alternatively, you can contact us via info@jpcsmapua.org and Facebook Messenger